Commerce

THE ELECTRONIC COMPUTER

Characteristics of a Computer Speed – high speed of operation Storage – Large storage volume 3.  Versatility – Can be used to perform wide range of tasks 4. Diligence – It can perform similar operations at the same speed and accuracy at all times. 5. Automatic – Tasks are performed automatically based on the programme

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INTRODUCTION TO DATA PROCESSING

Data Processing is the process of producing meaningful information from raw data.  It describes the series of actions taken to produce useful information by collecting all items of data together and performing operations on them.  The aim of data processing is to convert raw data into information. Data: Data represent the raw unprocessed input element

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CONTRACT

Definition of Contract A Contract is an agreement between two or more parties which creates legal rights and obligations as between the parties involved. Parties to a Contract: This is the identity given to the persons who have made an agreement that is recognized by law as a valid contract E.g.     Landlord and Tenant

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TYPES OF CONTRACT

Formal and Informal Contract Formal contract are normally written contracts. They are usually effected by affixing a seal on a written agreement or document. Informal or simple contracts are contracts whether written or oral, which are not under seal. Oral or Written Contract Oral contracts are contract entered into by the use of spoken words.

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CUSTOMER SERVICES

Customers’ services are services rendered free of charge by the seller to his customers in order to convince them to buy or to retain their patronage. Customer services can be divided into two categories. They are: Pre-sales services After sales services Pre-Sales Services: These are services provided to the customers before the goods are bought.

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MARKETING CONCEPT

This is a principle which states that a business merely exists to satisfy the needs (and wants) of its customers. Therefore all marketing activities are geared towards (or aimed at) identifying the needs of consumers, designing and producing goods to satisfy these needs while at the same time meeting the goals of the organization (i.e.

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